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HP Recommended
probook 6560b
Microsoft Windows 10 (64-bit)

Can´t connect to WIFI.

The laptop HP Probook 6560b doesn´t have wireless network driver and hp support site doesn´t have it.

Does anybody know where I can gdet it?

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

With W10 always being updated and your notebook not having support for W10, older wifi adapters begin to quit working.

 

Since your notebook has a BIOS whitelist, you can't upgrade the wifi adapter to a newer model.

 

I suggest you get an external USB wifi adapter.  They make some small ones nowadays that hardly stick out from the USB port.

 

Something like this...

 

https://www.amazon.com/Wireless-Adapter-Aigital-1200Mbps-10-7-10-12/dp/B0814L4P38/ref=sr_1_14?hvadid...

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

Windows 10 should have automatically installed the wifi driver for every model wifi card the 6560b could have come with.

 

Is the wifi adapter showing up under the network adapters device manager category?

 

If not, is there a device labeled under an Other Devices category labeled as a Network Controller with a little ! mark next to it?

HP Recommended

Yes, it was working fine, but last monday network adapter didn´t want to work, the indicator is always ambar and I can´t  change  the color to white, it seems thet the switch doesn´t work .  

There is the wifi network adapter shown up under network device manager with no mark.

It can not be activated since configuration panel.

HP Recommended

Hi:

 

With W10 always being updated and your notebook not having support for W10, older wifi adapters begin to quit working.

 

Since your notebook has a BIOS whitelist, you can't upgrade the wifi adapter to a newer model.

 

I suggest you get an external USB wifi adapter.  They make some small ones nowadays that hardly stick out from the USB port.

 

Something like this...

 

https://www.amazon.com/Wireless-Adapter-Aigital-1200Mbps-10-7-10-12/dp/B0814L4P38/ref=sr_1_14?hvadid...

HP Recommended

Thank you very much for your help and the time expended. I would like to give you a kudo but I don´t know how to do it.

HP Recommended

You're very welcome.

 

You have already given me a kudo.

 

Thanks,

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