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HP Notebook 15-af027cl
Microsoft Windows 10 (64-bit)
My computer will not load any websites.Not even Google. It sayes it I'm connected to WiFi but it won't load. Google chrome said"timed out". I have tried it wired in to the modem and wireless, but it is the same problem. I have tried it at,my house, school and even a hotspot but it is all the same. It is very anoying and it has been doing this off and on. I need internet for school, and to get work.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Mightydeerslaye,

 

 

1) Have you checked with any other browsers ? IE and Mozilla Firefox

2) Please disable the firewalls if any.

 

 

Reset the TCP/IP settings on your PC: 
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.
4. Restart your PC and test.

It may also help to reset the winsock catalogue:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh winsock reset" without quotes, and press enter.
4. Restart your PC and test.

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

 

View solution in original post

1 REPLY 1
HP Recommended

Hello Mightydeerslaye,

 

 

1) Have you checked with any other browsers ? IE and Mozilla Firefox

2) Please disable the firewalls if any.

 

 

Reset the TCP/IP settings on your PC: 
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.
4. Restart your PC and test.

It may also help to reset the winsock catalogue:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh winsock reset" without quotes, and press enter.
4. Restart your PC and test.

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

 

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