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abunoor2005
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Message 1 of 2
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after my HP dv7 (2010) was upgraded to Win10, my WiFi is not working. Button always red light

HP Recommended
pavillion dv7
Microsoft Windows 10 (64-bit)

upgrade to Win10. Wireless button (F10) always red now. No wireless icon in tray. Uninstalled driver and couldn't get it back after restart. Can not find support on HP for a driver for my PC model anymore (sucks). Looked and tried many of the solutions provided, including turning off my LAN power saving in BIOS. Need to find where I can download a wireless adapter driver ????

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@abunoor2005 Welcome to HP Community!

 

I understand that the wireless is not working.

 

In that case, please perform the wireless module test and check.

 

1. Power off the PC and make sure that it is completely powered off.

2. Press the power button and the moment you press the power button immediately start tapping F2 key, you should see the system diagnostics screen.

3. Look for the component test, under that all the hardware will be listed, please choose the Wireless module and initiate the quick test.

Note: If it fails it will generate a 24 digits alphanumeric failure id, please capture that.

 

Try updating the computer, this will install the latest updates -

 

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 Install updates using HP Support Assistant

  1. In the search box, type, and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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