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HP Recommended
HP Pavilion Notebook - 17-g015dx
Microsoft Windows 10 (64-bit)

Hello,

I was trying to upgrade my windwos and it crashed with error :

PNP Detected Fatal Error

 

I had to restore my PC to a restore point and my files are safe. But after restore, I cant even see any wireless connectios. 

Under device manager, I can see wireless adapter after I turn on view hidden devices.

Realtek RTL8188EE 802.11 bgn Wi-fi Adapter

Microsoft Wi-Fi Direct Virtual Adapter

Microsoft Wi-Fi Direct Virtual Adapter # 3. 

All three has latest drivers. I ran windows diagnostics but it couldnt fix the issue.  How can I fix my wireless issue? 

 

Please help. 

 

Thank you. 

 

2 REPLIES 2
HP Recommended

Hi

Some trouble-Shooting tips are here..,

https://support.hp.com/gb-en/product/hp-pavilion-17-g000-notebook-pc-series/7771368/model/8323378/ma...

 

Are you missing one of these?

HP Wireless Button Driver

1.1.5.1 Rev.A 4.7 MB Jul 15, 2015 Download

 

This picture has some values that you may be able to copy and get a result.

Network PolyGlot.png

 

The Resources No Conflicts may be relevant.

 

If in doubt please ask.

HP Recommended

Hello, 

Thank you for your response. Yes, I have the HP Wireless button driver installed.  Strange thing is when I restarted my computer this morning, it connected to wireless network automatically but not showing me wireless symbol in tray bar. I am able to search the internet but I dont see wireless connected symbol. The network my laptop is connected to shows no internet and disconnect options. here is the image. How can I bring back the correct wireless connections icon in tray bar? 

 

conectedwireless.PNGdontseewirelessicon.PNG

 

Please advice. Thank you. 

 

 

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