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‎09-26-2021 06:47 AM

HP Recommended
Product: Pavilion 0AF8BOUI
Operating System: Microsoft Windows 10 (64-bit)

Hi.

Device name LAPTOP-0AF8BOUI.

Product ID - 00327-30486-01578-AAOEM

its a 64 bit.

issue is, bluetooth and wifi options are not showing on my laptop from last update, i cant connect to wifi of any bluetooth device on laptop, please help and assist me accordingly. please reach to me if any info needed.

 

 

 

 

 

Category:
2 REPLIES 2

‎09-26-2021 03:05 PM

HP Recommended

@Abhishekus 

 

Firstly all the following information is the right model/product

 

Device name LAPTOP-0AF8BOUI.

Product ID - 00327-30486-01578-AAOEM

 

Did you upgrade/downgrade your machine ? Please use the following way to find out the model/product of your machine


                     https://support.hp.com/us-en/document/c00033108


For security reason, please do NOT post its Serial number (s/n) on Internet.


Regards.

BH
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‎09-27-2021 12:06 AM

HP Recommended

Product Number - HP Pavilion Notebook

Product Name - Z4Q39PA#ACJ

Please check and give me the appropriate solution.

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