bluetooth doesn't working

[mo7amadashraf]

bluetooth doesn't work after setting a new windows and i can't find the bluetooth driver

[Paul_Tikkanen]

Hi:

What model wifi adapter does your notebook have?

You need to install the corresponding bluetooth driver for the model wifi card your notebook has.

[mo7amadashraf]

thank you  but how could i know the model of the wifi card ?

@paul_tikkanen

[Paul_Tikkanen]

You're very welcome.

Go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

Let me know what model you have, and I will post the link to the W7 BT driver you need.

[mo7amadashraf]

okay the model is Ralink RT3290 802.11bgn Wi-Fi Adapter

[Paul_Tikkanen · Accepted solution]

OK...Here is the W7 BT driver you need for that model wifi card...

This package contains the driver installation package for the MediaTek/Ralink Bluetooth in the supported notebook models running a supported operating system.

http://ftp.hp.com/pub/softpaq/sp70501-71000/sp70570.exe

[mo7amadashraf]

it worked ! thank you 🙂

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.