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HP Recommended

solve my bluetooth problem

1 REPLY 1
HP Recommended

@Razajunejo,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share your HP unit's serial number or product number with us via private message? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

 

Meanwhile, try these:

  • Turn on your Bluetooth speaker and make sure it's in pairing mode (you should see a blinking light).
  • On your laptop, click on the Start menu and go to Settings.
  • In the Settings window, select Devices.
  • Click on Bluetooth & other devices.
  • Make sure Bluetooth is turned on. If not, toggle it on.
  • Under the Bluetooth section, click Add Bluetooth or other device.
  • Choose Bluetooth from the options that appear.
  • Look for your Bluetooth speaker in the list of available devices.
  • Select your speaker’s name to pair.
  • Wait for the connection to establish. You might hear a sound or see a confirmation message that the speaker is connected.

You can refer this to troubleshoot Bluetooth issues

I hope these steps help resolve the issue

 

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

 

If this reply nailed it, 🔨 mark it as the "Accepted Solution"—it’s like a spotlight for future problem solvers.  And clicking 'yes' under 'Was this reply helpful?' is the cherry 🍒 on top of the solution sundae. Sharing is caring! 💕

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.