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‎04-17-2022 09:09 PM

HP Recommended
Product: HP ENVY Notebook - 17t-k300 CTO (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

I reinstalled Win 10 and now there is no bluetooth. There is no bluetooth switch in Settings, no bluetooth updates, Troubleshooter does not detect bluetooth device, no bluetooth in Device Manager. There are bluetooth entries in Services and all are running. I cannot find bluetooth drivers for my comp on HP or Intel. I have restarted my comp numerous times and nothing shows up.

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2 REPLIES 2

‎04-17-2022 09:42 PM

HP Recommended

I finally fixed it. I looked up the Service Manual for my computer and found the list of bluetooth modules for my comp series (there were two). I searched for them on Intel's website and found one driver for both. I installed the driver and now have bluetooth functionality on my comp.

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‎04-17-2022 09:46 PM

HP Recommended

@ikofig1 

 

It is a CTO machine, I can't get its specs. Please click     Detect My Drivers     on the following link:

 

             https://support.hp.com/us-en/drivers/selfservice/hp-envy-17-k300-notebook-pc/8744655/model/8788295

 

Regards

BH
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