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hello, i was trying to mirror my phone to my laptop and control it from there. When i came across the problem of it saying that i don't have the Bluetooth 5.0 . this got me thinking to how i don't have it so i go to device manager and it says i have a 4.2 Bluetooth. i was looking at how i can upgrade it and i noticed the properties of the 4.2 says the properties that is supposed to be on the 5.0 . lpm or lmp (i cant remember) of 9.34 something along that lines. Anyway, i was just looking for some help on this issue

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HP Recommended

Hi @kyyy1,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
     

Could you please elaborate in detail? 

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.