can't connect to wifi

[Alzzii_feRo]

I can't connect to wifi.

[Irfan_06 · Accepted solution]

Hi @Alzzii_feRo,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with connecting your printer on the network.

Are you able to make a copy on the printer standalone? (Place an original document on the scanner glass and make a copy to confirm hardware is working fine)

To understand the issue and help you, please share the details listed below:

- Exact model number/product number(SKU number) of your HP Product (Click herefor information on how to find the model number/product number).

- Is this the first time you are setting up your printer on the network?

- May I know which application you are using to print?

- When was the last time your printer was connected to the network or working fine?

- Were there any changes made to your printer or router recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support

[Alzzii_feRo]

Thank you for your help and kind support. My problem still persists as wifi icon is also not showing out. And my laptop screen is flickering and giving rainbow