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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Can you temporarily connect the laptop to a modem using an ethernet cable? if so, then bring up the device manager and uninstall the Wi-Fi then reboot and let Microsoft find a driver. I assume you are running windows.
If you do not have any way to get on the internet then bring up the device manager and roll back the driver. if that does not work have windows find one.
or try update
Please provide the Product ID or Model name for better assistance. Preferably the full product ID including the characters after the # symbol.
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