Create an account on the HP Community to personalize your profile and ask a question
02-24-2021 11:05 AM - last edited on 02-24-2021 11:14 AM by RodrigoB
O.K., I'm a 100% PTSD disabled Veteran, so Simple is Key? I need to make my HP Officejet Pro 6978 Printer & my HP
Pavilion 15 Laptop, communicate, for Print & Scan, (i'm not much on Scan), I'm sorry, but I couldn't get HP to help, theway I need? If anyone can get me Real Simple Instructions, for Print & Scan. With one of these I can print out the instructions, & work at my own
pace! I'm not trying to be a problem, but PTSD makes a lot of things difficult? Any, HELP, with this issue, doing the way i need to do, will be GREATLY APPRECIATED!!!!!
02-27-2021 10:24 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Did this happen after a recent window or software update?
- What's the Wi-Fi light status on the Printer(Blinking or Steady)?
While you respond to that, let's try How to Print or Scan on your HP Printer: https://support.hp.com/us-en/topic/how-to-print-scan-fax?tab=howToScan
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
I am an HP Employee
Didn't find what you were looking for? Ask the community