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jackson_10
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communication, between printer & computer, to scan & print, etc.

HP Recommended
HP Pavilion 15 & HP Officejet Pro 6978 (TOF29A)
Microsoft Windows 10 (64-bit)

O.K., I'm a 100% PTSD disabled Veteran, so Simple is Key?  I need to make my HP Officejet Pro 6978 Printer & my HP 

Pavilion 15 Laptop, communicate, for Print & Scan, (i'm not much on Scan), I'm sorry, but I couldn't get HP to help, theway I need?  If anyone can get me Real Simple Instructions, for Print & Scan.  With one of these I  can print out the instructions, & work at my own 

pace!  I'm not trying to be a problem, but PTSD makes a lot of things  difficult?  Any, HELP, with this issue, doing the way i need to do, will be GREATLY APPRECIATED!!!!!   

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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HP Recommended

@jackson_10

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • What's the Wi-Fi light status on the Printer(Blinking or Steady)? 

While you respond to that, let's try How to Print or Scan on your HP Printerhttps://support.hp.com/us-en/topic/how-to-print-scan-fax?tab=howToScan
 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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