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- Notebooks
- Notebook Wireless and Networking
- contionous Disconections

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08-25-2022 12:45 AM - edited 08-25-2022 12:46 AM
my Bluetooth headset is been continuously be disconnecting. Bluetooth headset automatically disconnects when sound is not played through it. when sound is been played it will not disconnects. But as soon as we pause the vedio or off the sound it gets disconnects. pls see to my issue
08-25-2022 03:55 AM
Hello @Abin_joy
Sorry to hear that you are having problems ... I would like to help you.
I want the check your current system configuration. |
(1) Run msinfo32
- Select <System Summary>:
--->>> copy/paste to following key/values pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
BIOS Version/Date |
(2) Start windows <device manager>
- Expand <Network adapters>
- Expand <Sound, video and game controllers>
--->>> Send screenshot
(3) Please report your results