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- deskjet 4152e will not connect to wifi

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1 REPLY 1
06-10-2024 08:24 AM
Hi @Lou178,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP DeskJet 4152e printer is having trouble connecting to Wi-Fi, there are a few steps you can take to troubleshoot the issue.
- Restart Everything: Begin by restarting your printer, Wi-Fi router, and computer or device you're trying to print from. Sometimes a simple restart can resolve connectivity issues.
- Check Wi-Fi Settings: Ensure that your Wi-Fi network is working properly and that the printer is within range. Also, verify that the Wi-Fi network name (SSID) and password you entered into the printer settings are correct.
- Printer Settings: Access the printer's control panel or interface and navigate to the Wi-Fi settings. Make sure the printer is set to connect to the correct Wi-Fi network and that the connection settings are configured properly.
- Update Firmware: Check if there are any firmware updates available for your printer. Sometimes, updating the printer's firmware can address compatibility issues and improve connectivity.
- Driver Updates: Ensure that you have the latest printer drivers installed on your computer or device. Outdated drivers can sometimes cause connectivity problems.
- Security Software: Check if any security software (firewalls, antivirus programs) on your computer or network might be blocking the printer's connection. Temporarily disable them to see if it resolves the issue.
- Reset Network Settings: If all else fails, you can try resetting the printer's network settings to default and then reconfigure the Wi-Fi connection from scratch.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
Raj_05
HP Support Community Moderator
HP Support Community Moderator
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