• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP DeskJet 4152e All-in-One Printer

deskjet 4152e will not connect to wifi

1 REPLY 1
HP Recommended

Hi @Lou178,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP DeskJet 4152e printer is having trouble connecting to Wi-Fi, there are a few steps you can take to troubleshoot the issue.

 

  • Restart Everything: Begin by restarting your printer, Wi-Fi router, and computer or device you're trying to print from. Sometimes a simple restart can resolve connectivity issues.
  • Check Wi-Fi Settings: Ensure that your Wi-Fi network is working properly and that the printer is within range. Also, verify that the Wi-Fi network name (SSID) and password you entered into the printer settings are correct.
  • Printer Settings: Access the printer's control panel or interface and navigate to the Wi-Fi settings. Make sure the printer is set to connect to the correct Wi-Fi network and that the connection settings are configured properly.
  • Update Firmware: Check if there are any firmware updates available for your printer. Sometimes, updating the printer's firmware can address compatibility issues and improve connectivity.
  • Driver Updates: Ensure that you have the latest printer drivers installed on your computer or device. Outdated drivers can sometimes cause connectivity problems.
  • Security Software: Check if any security software (firewalls, antivirus programs) on your computer or network might be blocking the printer's connection. Temporarily disable them to see if it resolves the issue.
  • Reset Network Settings: If all else fails, you can try resetting the printer's network settings to default and then reconfigure the Wi-Fi connection from scratch.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.