device does not have bluetooth

[Uvais]

did not find bluetooth icon in action center

on troubleshooting got a message that this device does not have bluetooth

[banhien]

@Uvais

The series supports following Wifi adapters:

• Intel Dual Band Wireless-AC 3165 802.11 ac (1x1) WiFi + Bluetooth 4.2 Combo
• Realtek 802.11b/g/n (1x1) Wi-Fi + Bluetooth 4.0 Combo
• Broadcom 802.11 b/g/n (1x1) Wi-Fi + Bluetooth 4.0 Combo
• Realtek 802.11b/g/n (1x1) Wi-Fi

Your machine may only have the last adapter (w/o Bluetooth). Please check device manager You can replace it with the one on the above list with BT.

Regards.

[Uvais]

not solved 

please send me the link to download that combo

[banhien]

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@Uvais wrote:

not solved 

please send me the link to download that combo

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What is it ? I did ask you check Device Manager to see which one. Did you upgrade/downgrade your machine ?

Regards.

[Uvais]

 I have the last one i.e.Realtek 802.11b/g/n (1x1) Wi-Fi

how i can change it ???

[nick6013]

I have a similar issue. My Pavilion g6 1331-sa laptop used to have Bluetooth working. Now i cannot find any reference to Bluetooth in Device Manager and no bluetooth icons in the Taskbar tray. I have been to the HP driver download facility and tried downloading various drivers for this model and serial number (5CD1515ML0), e.g. Atheros Bluetooth, Realtek Motorola Bluetooth 3.0+HS Driver, but this does not solve it. The problem may have begun after I reloaded Windows 7 (64-bit) at the end of last year. I have seen other similar problems posted for Pavilion g 1300 series apparently 'losing' the bluetoth capability. Also I think I had the same problem a couple of years ago and somehow managed to solve it but cant remember how! Please advise how I might fix this . . . 

[Uvais]

[banhien · Accepted solution]

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@Uvais wrote:

 I have the last one i.e.Realtek 802.11b/g/n (1x1) Wi-Fi

how i can change it ???

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@Uvais 

You can replace the existing wifi card with one of the top 3 on the list provided above.

Regards.