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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Re: error 43 bluetooth

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11-01-2021 05:03 AM
I have a hp Probook 4530s windows 10 64 bit, i always had problems with my Bluetooth drivers I tried to install the latest drivers from the device manager but I still have the same problem a week ago I had an easy fix of uninstalling the drivers and then installing them back and it worked until the next restart but now nothing is working pls help me
11-01-2021 07:23 AM
Hi:
What model wifi adapter does your notebook come with?
If you don't know, go to the device manager, click to expand the Network adapter device manager category, and there you will find the name and model number of the Wifi adapter.
11-04-2021 09:12 AM
You're very welcome.
See if this W10 Atheros BT driver works for you...
This package contains the driver installation package for the Qualcomm Atheros Bluetooth module in the supported notebook models running a supported operating system.
10.0.1.0
https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72163.exe
OPERATING SYSTEM(S):
Microsoft Windows 10 32
Microsoft Windows 10 64
LANGUAGE(S): Global
DEVICES SUPPORTED:
Atheros AR3011 Bluetooth 3.0 + HS Adapter
Qualcomm Atheros AR3012 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros AR9462 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros QCA9565 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros QCA9565 Bluetooth 4.0 Adapter
- Provides support for Windows 10.
If for some reason, that doesn't work, see if the info on the discussion below works...
Solved: HP ProBook 4540s Bluetooth problem in Windows 10 (64-bit) - HP Support Community - 7819414