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‎05-28-2024 07:12 AM

HP Recommended

My Wifi adapter disappeared and can't find networks. Ran an extensive hardware test and failed on wifi adapter. have updated drivers with no help. Laptop is 2 months old 

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1 REPLY 1

‎05-28-2024 07:32 AM

HP Recommended

Since the diagnostics test reports a Wi-Fi card hardware failure, I recommend you contact HP customer service and submit a support case under the warranty.

 

Contact HP | HP® Official Site

 

 

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