12-13-2019 10:32 AM
I get a message; "no internet connect" after about one minute of in activity. This is a wifi network connection and I do not have this problem with two other computers, both HP.
12-13-2019 11:58 AM - edited 12-13-2019 12:25 PM
There are lots of reasons the network connection on your computer is faltering.
The Settings to which you refer might be the following scenario:
Notebook is running on battery and power wireless options are not optimized for performance
Control Panel > set icon view > Power Options
Windows key + X > O (Opens the Power Options)
Select (your) plan
Change Plan Settings >
Change advanced power Settings
Scroll down and Open Wireless Adapter Settings
Click Power Saving Mode >>
Adjust Power settings for On battery and for Plugged in Option
For example, Select options for Performance or Saving
Apply / OK to change any changes
Wireless connection lost?
Lots of things can cause this, even having two devices fighting over the same IP address. In general, this is something you would be able to uncover on your router.
Document - Troubleshooting Wireless - Step-by-Step
Without us knowing which model computer you have, whether your drivers are updated, and whether you have completed any steps to try and resolve any issued, we can still offer the tools made for the purpose of helping you find and fix connection issues.
Some of what is offered is necessarily duplicated - many tools and methods overlap and are mentioned in more than one location / document.
Diagnostic Solutions Website
Click on tab "Computing Issues" to get started.
Select Wireless, Wired, Bluetooth Network Issues (wording may vary)
One-Stop - Diagnostics - Selections by Category
The following provides help in the form of downloading the hardware diagnostic tools that can be used to test the component hardware.
One-Stop Help for Hardware Issues: HP PC HARDWARE DIAGNOSTICS
Component Testing - dissected, explained, and illustrated:
Contributed by Wes_notebooks
Reference and Resources – Places to find (more) help and learn about your Device
Clarification of terms and "what the device can do" (Specifications)
NOTE: Content depends on device type and Operating System
HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Product Information, more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your device
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