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HP Recommended
HP Pavilion 15 Notebook PC
Microsoft Windows 8.1 (64-bit)

Product Name - HP Pavilion 15 Notebook PC

Operarating System-Microsoft Windows 8.1

I am not able to connect my Bluethooth Device with my computer. 

 

2 REPLIES 2
HP Recommended

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

 "HP Pavilion 15 Notebook PC" (75)


Please do not post Serial Numbers.

HP Recommended

Hi, @vraj01 

 

You need this W8.1 driver for that device...

 

This package contains the driver installation package for the Mediatek (Ralink) Bluetooth in the supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69545.exe

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