how to enable sim card on hp elitebook 840 g5

[junayed45]

product number is [Personal Information Removed]

[Dragon-Fur]

@junayed45 

Welcome to the HP Community --

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@junayed45 wrote:

product number is <obscured serial number>

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Enable Sim card is a multi-step process:

Confirm that your computer has the necessary WWAN Broadband module installed in the hardware.

Reminder >>

The WWAN module is a purchase option on this series -- NOT every computer includes this hardware module.

• Check that the WWAN hardware is installed
• Check / Install any needed driver for that module
• Install a supported SIM card that can connect to your active Mobile Carrier Network

Reference - Hardware

Maintenance and Service Guide

Page 45

If the module is installed in the hardware,

Use the Device Manager to find / display information about an installed WWAN module.

Example – Control Panel access to Device Manager

Control Panel > icon view > Device Manager

Tab View 

Select View by action types

Check Show hidden devices

Select Drivers by type

Expand section Network Adapters

Find LT / LTE in list

Right-Click on the module > Properties

Use Settings > Network & internet to display information about an installed SIM card.

The SIM card, when connected to an active mobile account, works with the WWAN hardware module to connect your computer to your mobile network carrier.

If you need a driver for the installed WWAN module,

Open category Software and Drivers > Software and drivers for HP EliteBook 840 G5 Notebook PC 

Select Operating System = Windows

Select Operating System version = Windows 11

Open All Drivers

Open All

Open details for the WWAN driver

Example - Webpage for Driver

HP XMM7360 WWAN Driver 

Download / Save / Install the driver

General Example - WWAN Broadband module / SIM card listing in Settings

Device_Manager_Network_Adapter_Mobile_Broadband_Adapter_WWAN_5

HP Device Home Page - References and Resources

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When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

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Open

  HP EliteBook 840 G5 Notebook PC 

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[hi479]

I didn't find any  LT/LTE in the network adapter list but i found L2TP

i was using windows 10 OS