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HP Recommended
hp pavilion cc129tx
Microsoft Windows 10 (64-bit)

i purchased the hp pavilion laptop and i also registered for the offer regarding extended warranty and 1 year mcAfee antivirus subscription at RS999 and then i paid.I got email that my warranty has been extended but i got no information for the subscription that i was i going to get as per the offer and i got no key or anything which would be helpful for activating my mcAfee antivirus.

kindly help me as I'm a student and i dont have enough to pay extra for another subscription.

Thank you.

1 REPLY 1
HP Recommended

@kamlendra1

 

Hello;

Allow me to welcome you to the HP forums!


Sorry, but this is just a community self-help forum staffed mostly by volunteers and we are not authorized to deal with warranty extension issues.  For these issues, you will need to contact HP Customer Support directly.


If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836

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However, HP Customer Support is generally not available on the weekends, so you might have to wait until Monday to contact them.
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I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.