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HP Recommended
hp 15-f337wm
Microsoft Windows 10 (64-bit)

my realteck wireless adapter says it will do 802.11b/g/n.  however i'm not able to get 802.11n.  when I go to the device manager i click on realtek RTL8188EE 802.11 b/g/n Wi-Fi adapter, then the advanced tab to wireless mode there is 3 choices. 1. 802.11b,  2. 802.11g,  3.802.11b/g.   there is not a 802.11n option.  I want to use 5Ghz. I have a duel band router.2.4G and 5G.  I can get 5G on other devices, but not on my laptop. It is a hp 15-f337wm running windows 10 64bit

thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The card in question only runs wireless N on the 2.4 GHz band.

 

Anytime you see a wireless N card model where the suffix ends in b/g/n, that means it is a single band (2.4 GHz) only card.

 

Dual band wireless N cards have suffixes that end in a/b/g/n or a/g/n.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

The card in question only runs wireless N on the 2.4 GHz band.

 

Anytime you see a wireless N card model where the suffix ends in b/g/n, that means it is a single band (2.4 GHz) only card.

 

Dual band wireless N cards have suffixes that end in a/b/g/n or a/g/n.

HP Recommended

Can you suggest a replacement wifi card that will fit my laptop? Also how can I find out what is the maximum ram that can be installed? Thank you

HP Recommended

You're very welcome.

 

Replacing the internal wireless card with a dual band card would be a major project because there is only 1 antenna connected to the current card you have.

 

You need 2 antennas present and adding a second antenna would require extensive disassembly of the notebook including the display panel area to run a 2nd antenna wire.

 

The removal and replacement procedure illustration shows 2 antennas, but I do not believe that is correct.

 

You can see the memory upgrade info in the Maintenance and Service Guide on your notebook's support page, chapter 1 pages 1 and 2.

 

http://support.hp.com/us-en/product/HP-15-f300-Notebook-PC-series-(Touch)/8961458/model/8788168/manu...

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