hp pavilion dm4 missing network adapter driver

[naga239]

Hi, ever since i reinstalled windows 7 i cant connect to wifi, it says "the adapter is not connected" and looking for the drivers in the hp page goes no where as it never lets me look for drivers

[Paul_Tikkanen]

Hi:

If the wifi adapter is missing the driver, there will be a device listed in the device manager labeled as a Network Controller, found under an Other Devices category.

Please post the hardware ID for the network controller device, and I will post the link to the wifi driver you need.

Use this guide for how to find the hardware ID for a device...

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

[naga239]

PCI\VEN_8086&DEV_0887&SUBSYS_40628086&REV_C4

PCI\VEN_8086&DEV_0887&SUBSYS_40628086

PCI\VEN_8086&DEV_0887&CC_028000

PCI\VEN_8086&DEV_0887&CC_0280

[Paul_Tikkanen · Accepted solution]

Hi:

You need this driver for that ID...

This package contains drivers required to enable functionality of the Intel Wireless LAN adapter on supported notebooks with supported operating systems.

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58782.exe

You will also need the bluetooth driver for the Intel 2230 wifi adapter your notebook comes with.

This package contains the driver installation package for the Intel Bluetooth the supported notebook models and operating systems.

https://ftp.hp.com/pub/softpaq/sp61501-62000/sp61660.exe

[naga239]

thanks i will update when i try to install

now it works fine thanks

[Paul_Tikkanen]

You're very welcome.