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‎03-17-2019 05:06 AM

HP Recommended
Product: HP 17-g121wm
Operating System: Microsoft Windows 10 (32-bit)

i cant find my bluetooth settings. and also i am not sure if i have a bluetooth driver installed 

2 REPLIES 2

‎03-17-2019 05:12 AM

HP Recommended

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

Was this reply helpful? Yes No

‎03-17-2019 05:19 AM

HP Recommended

Hi

https://support.hp.com/us-en/product/hp-pavilion-17-g100-notebook-pc-series/8499304/model/8961418/ma...

If it matches this SKU:N9E13UA

http://partsurfer.hp.com/Search.aspx?searchText=N9E13UA

 

Covered by this manual   Page 37

http://h10032.www1.hp.com/ctg/Manual/c04655126

 

Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + Bluetooth 4.0 Combo Adapter784644-005

Realtek RTL8188EE 802.11b/g/n 1x1 Wi-Fi Adapter792609-005

Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter792608-005

Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi + Bluetooth 4.0 Combo Adapter806723-005

 

Then I think not.

 

Copy, Paste and Save in Notepad, as LBB2Z.bat and double click to run.
Post anything non-personal, but relevant please.

@ECHO OFF
getmac
PAUSE
netsh wlan show interfaces
PAUSE
netsh wlan show drivers
PAUSE
netsh wlan show profiles
PAUSE



If in doubt please ask.

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