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- HP Community
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- Notebook Wireless and Networking
- Re: i cant install wifi driver

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11-23-2018 08:06 AM
Hi
This is the relevant starting point...
Please Copy, Paste and Save in Notepad as LLB.bat
Double Click to run, and post non-personal details please.
@ECHO OFF getmac systeminfo PowerShell -Command "Get-NetAdapter" PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver" PowerShell -Command "GIP -Detailed" PowerShell -Command "Test-NetConnection" PAUSE
11-25-2018 02:48 AM
AND the output/information it gave?
You can highlight with the mouse, and on the top bar is a hidden menu, right click edit and copy.
paste in the answers here.
Much like this...
Then we can begin to piece together your problem.
11-25-2018 06:09 AM
Physical Address Transport Name =================== ========================================================== 02-32-36-55-05-0D \Device\Tcpip_{5606F3BC-92F2-4D97-BC5E-1A26E841D5C3} 10-1F-74-13-B5-24 Media disconnected CC-AF-78-FF-28-C3 Media disconnected Host Name: DESKTOP-K1R8R8J OS Name: Microsoft Windows 10 Home OS Version: 10.0.17134 N/A Build 17134 OS Manufacturer: Microsoft Corporation OS Configuration: Standalone Workstation OS Build Type: Multiprocessor Free Registered Owner: pankaj Registered Organization: Microsoft Product ID: 00326-10000-00000-AA707 Original Install Date: 21-11-2018, 13:50:26 System Boot Time: 24-11-2018, 20:25:31 System Manufacturer: Hewlett-Packard System Model: HP Pavilion dv6 Notebook PC System Type: x64-based PC Processor(s): 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~2200 Mhz BIOS Version: Hewlett-Packard F.1B, 05-10-2011 Windows Directory: C:\WINDOWS System Directory: C:\WINDOWS\system32 Boot Device: \Device\HarddiskVolume1 System Locale: 4009 Input Locale: 00004009 Time Zone: (UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi Total Physical Memory: 4,044 MB Available Physical Memory: 1,622 MB Virtual Memory: Max Size: 5,452 MB Virtual Memory: Available: 2,273 MB Virtual Memory: In Use: 3,179 MB Page File Location(s): C:\pagefile.sys Domain: WORKGROUP Logon Server: \\DESKTOP-K1R8R8J Hotfix(s): 5 Hotfix(s) Installed. [01]: KB4100347 [02]: KB4287903 [03]: KB4465663 [04]: KB4477029 [05]: KB4467702 Network Card(s): 3 NIC(s) Installed. [01]: Remote NDIS based Internet Sharing Device Connection Name: Ethernet DHCP Enabled: Yes DHCP Server: 192.168.42.129 IP address(es) [01]: 192.168.42.189 [02]: fe80::11a5:fd08:e625:56d1 [02]: Realtek PCIe GbE Family Controller Connection Name: Ethernet 2 Status: Media disconnected [03]: Bluetooth Device (Personal Area Network) Connection Name: Bluetooth Network Connection 4 Status: Media disconnected Hyper-V Requirements: VM Monitor Mode Extensions: Yes Virtualization Enabled In Firmware: No Second Level Address Translation: Yes Data Execution Prevention Available: Yes Name InterfaceDescription ifIndex Status MacAddress LinkSpeed ---- -------------------- ------- ------ ---------- --------- Ethernet 2 Realtek PCIe GbE Family Controller 22 Disconnected 10-1F-74-13-B5-24 0 bps Bluetooth Network Con...4 Bluetooth Device (Personal Area Ne...#4 19 Disconnected CC-AF-78-FF-28-C3 3 Mbps Ethernet Remote NDIS based Internet Sharing D... 11 Up 02-32-36-55-05-0D 0 bps Name InterfaceDescription DriverFileName DriverDate DriverVersion NdisVersion ---- -------------------- -------------- ---------- ------------- ----------- Ethernet 2 Realtek PCIe GbE Family Controller rt640x64.sys 2018-08-28 10.31.828.... 6.40 Bluetooth Network Con...4 Bluetooth Device (Personal Area Net...#4 bthpan.sys 2006-06-21 10.0.17134.1 6.30 Ethernet Remote NDIS based Internet Sharing De... usb80236.sys 2006-06-21 10.0.17134.1 6.30 ComputerName : DESKTOP-K1R8R8J InterfaceAlias : Ethernet InterfaceIndex : 11 InterfaceDescription : Remote NDIS based Internet Sharing Device NetCompartment.CompartmentId : 1 NetCompartment.CompartmentDescription : Default Compartment NetAdapter.LinkLayerAddress : 02-32-36-55-05-0D NetAdapter.Status : Up NetProfile.Name : Network 5 NetProfile.NetworkCategory : Public NetProfile.IPv6Connectivity : NoTraffic NetProfile.IPv4Connectivity : Internet IPv6LinkLocalAddress : fe80::11a5:fd08:e625:56d1%11 IPv4Address : 192.168.42.189 IPv6DefaultGateway : IPv4DefaultGateway : 192.168.42.129 NetIPv6Interface.NlMTU : 1500 NetIPv4Interface.NlMTU : 1500 NetIPv6Interface.DHCP : Enabled NetIPv4Interface.DHCP : Enabled DNSServer : 192.168.42.129 ComputerName : DESKTOP-K1R8R8J InterfaceAlias : Bluetooth Network Connection 4 InterfaceIndex : 19 InterfaceDescription : Bluetooth Device (Personal Area Network) #4 NetCompartment.CompartmentId : 1 NetCompartment.CompartmentDescription : Default Compartment NetAdapter.LinkLayerAddress : CC-AF-78-FF-28-C3 NetAdapter.Status : Disconnected ComputerName : DESKTOP-K1R8R8J InterfaceAlias : Ethernet 2 InterfaceIndex : 22 InterfaceDescription : Realtek PCIe GbE Family Controller NetCompartment.CompartmentId : 1 NetCompartment.CompartmentDescription : Default Compartment NetAdapter.LinkLayerAddress : 10-1F-74-13-B5-24 NetAdapter.Status : Disconnected WARNING: Ping to 13.107.4.52 failed with status: TimedOut ComputerName : internetbeacon.msedge.net RemoteAddress : 13.107.4.52 InterfaceAlias : Ethernet SourceAddress : 192.168.42.189 PingSucceeded : False PingReplyDetails (RTT) : 0 ms Press any key to continue . . .
11-25-2018 09:08 AM