i cant see any internet connection without a lan

[faboieo]

hello,

so from like 3 months ago my internet stopped showing on my laptop

i contacted microsoft support and they told me to install the drivers for this laptop but i couldnt find them online 

so i was wondering is someon can help me or send me the link pls

and thanks

[Lil_Boy_Blue]

Hi

Is it one of these?    -  HP ENVY Ultrabook 6-1001tx

https://support.hp.com/us-en/product/hp-envy-ultrabook-6-1000/5269319/model/5264192

W7 and W8 drivers are here, so what hardware do you have?

https://support.hp.com/us-en/drivers/selfservice/hp-envy-ultrabook-6-1000/5269319/model/5264192

Also do any of these commands run?

Copy, Paste and Save in Notepad, as LBB.bat and double click to run.
Post anything non-personal, but relevant please.

@ECHO OFF
getmac
systeminfo
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"

PAUSE

[faboieo]

im running on w10 that cmd helped me but the connection is slow

[faboieo]

oh and it stopped working now

[Lil_Boy_Blue]

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type msinfo32 Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

So is it the model I thought?  NOT server 2019 but W10.

Give us some feedback please.

 Is it one of these?

657325-005

802.11BGN WLAN + BT4 BC HMC 1x1 VAL

 AND the code was to tell us what is installed etc.

Broadcom 4313GN 802.11b/g/n 1×1 WiFi

and 20702 Bluetooth 4.0 Combo Adapter 657325–005

[faboieo]

sku is B4P09PA#ABG

[faboieo]

and my os is windows 10 64 bit

*posdibly windows server 2016

[Lil_Boy_Blue]

Thanks.

BYE.

[faboieo]

?