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‎06-23-2025 06:53 PM

HP Recommended
Product: HP DeskJet 3632 All-in-One Printer

I am trying to connect my printer 

I changed the internet name on my router and now cannot connect...it keeps also asking for a password.

it will not take the internet password

help!

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1 REPLY 1

‎06-23-2025 08:02 PM

HP Recommended

@tifstjames 

 

Welcome to HP Support Forum. Please use the following Guide:


                  https://support.hp.com/us-en/document/ish_1736500-1626554-16


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.

 

Regards.

BH
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