i have a hp omnibook 5 laptop & it disconnects the wifi half the time when im browsing, why is this

[Blank_Disk]

the wifi disconnects randomly, while im browsing

[VikramTheGreat]

Hi @Blank_Disk,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

We understand how disruptive it can be when your HP OmniBook 5 laptop keeps disconnecting from Wi-Fi especially during browsing, when you're in the flow of work or research. Let's help you get back to a stable connection.

Why Your HP OmniBook 5 May Be Disconnecting from Wi-Fi

There are several possible causes for intermittent Wi-Fi disconnections:

1. Power Management Settings
   Windows may be turning off your Wi-Fi adapter to save power.
   • Go to Device Manager > Network Adapters.
   • Right-click your Wi-Fi adapter > Properties.
   • Under the Power Management tab, uncheck “Allow the computer to turn off this device to save power.”
      
2. Driver Issues or Conflicts
   Outdated or incompatible drivers can cause instability.
   • Visit the Official HP® Support.
   • Download and install the latest Wi-Fi drivers for your model and Windows version.
      
3. Network Adapter Settings
   Advanced settings like roaming aggressiveness or channel width may affect stability.
   • In Device Manager, go to your Wi-Fi adapter’s Advanced tab.
   • Set Roaming Aggressiveness to Medium.
   • Set Preferred Band to Auto.
   • Set Channel Width to Auto.
      
4. Interference or Router Issues
   Nearby devices or router settings may cause drops.
   • Try switching your router to a different channel (e.g., from 6 to 11).
   • Use the 5GHz band if available it’s less crowded than 2.4GHz.
      
5. HP Network Check Tool
   HP offers a built-in diagnostic tool to automatically detect and fix network issues.

👉 Fix HP Computer or Laptop Networking Problems | HP® Support
Requires HP Support Assistant v8.5 or later.

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat

[Blank_Disk]

ok already proceeded through those steps before leaving a message

these settings are unavailable

Advanced settings like roaming aggressiveness or channel width may affect stability.

• In Device Manager, go to your Wi-Fi adapter’s Advanced tab.
• Set Roaming Aggressiveness to Medium.
• Set Preferred Band to Auto.
• Set Channel Width to Autoi have tried an updated driver and these settings are still not available, i have another laptop, that is wifi 6 capable & does not have this issue, the signal strength is full & my router is set up correctly, it has a feature to detect crowded channels, i have already done this process a while ago, my router is up to date with the latest firmware, my omnibook 5's connection rate is 1.2gb/s, there is no issue with signal, just i will open a tab & it will state i have no connection, the wifi indicator will flash as if i have lost connection, a few seconds later it will reconnect & the page will open, this should not happen, it a strange issue

[VikramTheGreat]

Hi @Blank_Disk,

Thank you for getting back and letting me know about the steps you tried.

To get you further assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

VikramTheGreat

HP Support

[Blank_Disk · Accepted solution]

I have fixed the issue myself, it was caused by the Bluetooth adaptor going into sleep, the Wi-Fi & Bluetooth adaptors are on the same card, they are supposed to control power management independently but they do not, i disabled power management on both pieces of hardware and have had no problem since.