• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP DeskJet 3760 All-in-One Printer

i have an HP  deskjet printer and had connectivity issues as the printer only supports 2.4G. i have now split the network to accom

 adate  this but my printer  is not showing as being connected to the network. how do i connect the printer to the now new named  network ID? my printer is not showing  when i add a new printer?

1 REPLY 1
HP Recommended

@Benji2021 

 

Welcome to the HP Community --

We are a Peer-to-Peer Forum for people who use HP Technology.

 

Restore Network Defaults / Install / Connect – InkJet and Laser printers

HP printer setup (Wi-Fi network)

 

Next,

Once the printer is on the network, you can edit / adjust the IP address, the SSID network name, and the connection status.

 

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Network > Wireless (802.11) > IPv4 Configuration

As Available:

Tab Network > Wireless (802.11) > Advanced

Network Interface on / off, Network SSID name, Security Settings, Passphrase / Password

 

In Advanced

Select and connect to the correct SSID / network name for the bandwidth you are using.

 

General Example - EWS - IPv4 - Wireless / Network setup

EWS_9025_Network_IPv4_Configuration_3EWS_9025_Network_IPv4_Configuration_3

 

 

References / Resources

 

User Guide

Embedded Web Server - EWS - Page 65

 

Video Help

HP Deskjet 3720 | 3723 | 3730 | 3755: How to resolve a Printer Offline issue

 

HP Deskjet 3720 3755 3730 3723: Using the HP Smart apps to connect wirelessly and print

 

HP Deskjet 3720 3755 3730 3723 Download software install and connect wirelessly

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP DeskJet 3760 All-in-One Printer 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.