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‎08-03-2022 02:38 AM

HP Recommended
Product: HP Notebook - 14-bs538tu
Operating System: Microsoft Windows 7 (64-bit)

hi guys, i need Integrated 10/100/1000 GbE LAN driver as well as wireless driver for my HP Notebook - 14-bs538tu.

This hp laptop cannot connected to internet so i not able to download driver from HP website. (HP website needed hp laptop to log in for identify the HP driver needed).

I tried searched through the intel website but not the correct driver get.

 

 

Please help me!

 

Thanks in advanced.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-03-2022 03:13 AM - edited ‎08-03-2022 03:14 AM

HP Recommended

Hello @Adamokone 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Download this driver from <another> computer and save the file <sp93198.exe> to a USB flash drive.

Realtek Local Area Network (LAN) Driver

10.31.828.2018 Rev.C10.7 MBDec 11, 2018Download

 

(2) Copy driver <sp93198.exe> to computer <HP Notebook - 14-bs538tu>

(3) Install driver <sp93198.exe>

(4) Reboot and test again ...

(5) Please report your results

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎08-03-2022 03:13 AM - edited ‎08-03-2022 03:14 AM

HP Recommended

Hello @Adamokone 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Download this driver from <another> computer and save the file <sp93198.exe> to a USB flash drive.

Realtek Local Area Network (LAN) Driver

10.31.828.2018 Rev.C10.7 MBDec 11, 2018Download

 

(2) Copy driver <sp93198.exe> to computer <HP Notebook - 14-bs538tu>

(3) Install driver <sp93198.exe>

(4) Reboot and test again ...

(5) Please report your results

1 person found this reply helpful
Was this reply helpful? Yes No

‎08-03-2022 04:47 AM

HP Recommended

Thanks you very much UB6424😀, this one worked for me!

 

Was this reply helpful? Yes No

‎08-03-2022 04:48 AM

HP Recommended

It was a great pleasure to help you

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