• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
pavilion dv4 4165la
Microsoft Windows 7 (64-bit)

I had to change the hard drive and now can find no drivers for my laptop. I need to driver for the ethernet adapter and the wlan wifi. I have searched the HP website and keep getting the message tht there are no drivers for my machine. I am redoing this laptop to give to a girl who has cancer so it is important that she connect to the internet. HELP!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need this ethernet driver...

 

This package provides the Atheros Local Area Network (LAN) Driver that enables the Atheros Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp53501-54000/sp53699.exe

 

I don't know what model wifi adapter your specific model has--you can see many wifi drivers listed on the support page.

 

So, please post the hardware ID for the device you see listed in the device manager labeled as a Network Controller.

 

That is the name Windows gives the wifi adapter when the driver is missing.

 

Use this guide for how to find the hardware ID, and then I will post the link to the wifi driver you need.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You need this ethernet driver...

 

This package provides the Atheros Local Area Network (LAN) Driver that enables the Atheros Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp53501-54000/sp53699.exe

 

I don't know what model wifi adapter your specific model has--you can see many wifi drivers listed on the support page.

 

So, please post the hardware ID for the device you see listed in the device manager labeled as a Network Controller.

 

That is the name Windows gives the wifi adapter when the driver is missing.

 

Use this guide for how to find the hardware ID, and then I will post the link to the wifi driver you need.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

HP Recommended

Yur link worked. Thanks you so much for the help

 

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.