i need to contact HP about a rebate

[rtindc]

Greetings, I don’t understand you not being able to reach you via phone there are option to leave a voicemail. My number is [Personal Information Removed]. I am a 77 year old single disabled female on a fixed income. I need my money. Every electronic that I have is HP. I have Over 24 years of loyalty with your company.

We have attempted filed the claim 3 time and before the deadline date. Your employees continue to tell me to resubmit the claim. So the last time we did was in October. We submit the claims and wait. It is impossible to reach you. And it is so stressful and time consuming. I am requesting that you solve this in my favor because communication with you all is unsatisfactory almost a joke.

Please read my review it has all the information in it and not deny me my money. Now before I proceed further, I am hoping that you will give me back the $200 Care pack Rebate so that I do not have to accelerate this to higher levels including corporate and social media. I am positive that I can make a negative impact on your business. And I will. I have spent so many hours trying to get my money.

Please let me know how I can get my $200 rebate.

Rosannah Taylor

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[Gaya1239]

Hi @rtindc ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear about the challenges you've been facing in getting your rebate from HP. However, I can provide you with some guidance on how to reach HP customer support to address your concerns.

To contact HP regarding your rebate:

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. I'm sending a private message to assist you with the next action.

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!