i try connect wifi and wifi connected but show - 'No internet , secured'

[Plzhelpmesir]

i try connect wifi and wifi is connected but show - 'No internet, secured ' , My Model is HP Laptop 15s-fq2xxx & Version - 10.0.26100 Build 26100, Plz Help me, i uninstall realtek adaptor and re install sp153227.exe file then TCP reset and network reset too and laptop reset too , but there no work for fix that my problem. plz help me

[Kuroi_Kenshi · Accepted solution]

Hi @Plzhelpmesir,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Restart Your Router and Laptop:

• Turn off your router, wait for about 30 seconds, and then turn it back on.
• Restart your HP laptop after the router is fully operational.

Check Network Drivers:

• Go to Device Manager -> Network adapters -> Right-click on your Realtek adapter -> Select "Update driver" -> Choose "Search automatically for updated driver software".
• If an update is available, install it. If not, ensure you are using the latest driver version from HP's support website.

Verify Network Settings:

• Open Settings -> Network & Internet -> Status -> Network and Sharing Center.
• Click on your Wi-Fi connection, then click on "Properties". Ensure that "Internet Protocol Version 4 (TCP/IPv4)" and "Internet Protocol Version 6 (TCP/IPv6)" are checked.

Forget and Reconnect to the Network:

• Go to Settings -> Network & Internet -> Wi-Fi -> Manage known networks.
• Select your Wi-Fi network and click "Forget". Then try reconnecting to it.

Check for Windows Update:

• Sometimes, Windows updates can resolve underlying software issues. Go to Settings -> Update & Security -> Windows Update -> Check for updates.

Disable IPv6:

• Sometimes disabling IPv6 can resolve internet connectivity issues. Go to Network and Sharing Center -> Change adapter settings -> Right-click on your active Wi-Fi connection -> Properties -> Uncheck "Internet Protocol Version 6 (TCP/IPv6)" -> Click OK.

Run Network Troubleshooter:

• Go to Settings -> Update & Security -> Troubleshoot -> Internet Connections -> Run the troubleshooter.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,