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- Notebooks
- Notebook Wireless and Networking
- importing from camera

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1 REPLY 1
11-06-2020 03:10 AM
I reviewed your post and I understand that you are unable to import photos from your Camera.
Don’t worry, I assure you I will try my best to get this sorted.
What is the product number of your computer?
Meanwhile, I recommend you follow the below steps and check whether the issue is resolved.
Step 1: Connect the SD card or Camera
- Sign in to your Chromebook.
- Remove the SD card from your camera.
- Insert the SD card into the SD card slot on your Chromebook.
Step 2: Back up photos
- On your Chromebook, the Files app will open
.
- Select Import
.
- Your Chromebook will automatically find photos that you haven’t saved to Google Drive. Sometimes, this scan will take a while.
- In the window that appears, select Back up.
- When your Chromebook is done backing up your photos, you'll see Import done
.
If your Files app doesn't open automatically:
- In the corner of your screen, select the Launcher
Up arrow
.
- Select Files
.
- Select the name of your SD card or phone, then open the DCIM folder.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
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