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HP Recommended
dv6-6c65el
Microsoft Windows 7 (64-bit)

Hi!!

I am trying to use my hp pavilion dv6-6c65el entertainment Notebook PC  and use the internet but I can not use the internet. i can not connect to the internet. i need to install the network and other unknown controller for this computer.

 

here is the network controller id number

 

PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C&REV_01

PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C

PCI\VEN_10EC&DEV_8176&CC_028000

PCI\VEN_10EC&DEV_8176&CC_0280

 

  

and here the id number of the unknown device

 

 ACPI\HPQ0004

*HPQ0004

 

Thanks for the help!

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @mafer

 

You need this driver for the Realtek wireless card which is not on your notebook's support page...

 

This package contains the driver installation package for the Realtek RTL8188CE wireless LAN Controller in the supported notebook models running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp57001-57500/sp57049.exe

 

 

View solution in original post

5 REPLIES 5
HP Recommended

Hello mafer, 

 

you can find your drivers here: 

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv6-Entertainment-Notebook-PC-series/519...

 

ACPI\HPQ0004 is the 3d drivequard driver.

 

the other one is one of the network adapters.

 

Winos


The doors of wisdom are never shut. Benjamin Franklin
&
We must use time wisely and forever realize that the time is always ripe to do right. Nelson Mandela


HP Recommended

Hi!

 

I already dowload all the drivers in the list of driver-network but non of them work and still has the same problem.

 

but thanks! 

HP Recommended

You have a  RTL8188CE network card

 

Extract the driver using winrar or winzip, try to extract the executable as well. A driver should be in there. 

When you search for the driver manually you have to select the folder which contains the extracted driver.

 

Winos.

 

 


The doors of wisdom are never shut. Benjamin Franklin
&
We must use time wisely and forever realize that the time is always ripe to do right. Nelson Mandela


HP Recommended

Hi, @mafer

 

You need this driver for the Realtek wireless card which is not on your notebook's support page...

 

This package contains the driver installation package for the Realtek RTL8188CE wireless LAN Controller in the supported notebook models running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp57001-57500/sp57049.exe

 

 

HP Recommended

Oops, forgot the link. Thanks for improving me 🙂 

 

Winos.


The doors of wisdom are never shut. Benjamin Franklin
&
We must use time wisely and forever realize that the time is always ripe to do right. Nelson Mandela


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