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‎07-28-2022 10:59 AM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg0000 (172Z7AV)
Operating System: Microsoft Windows 11

Hi All,

 

intel wifi 6 ax201 160mhz driver not working while charging.When we remove charging then wifi is back to normal.But during charger plug in wifi driver is not working.

Any suggestions to fix this.

Category:
1 REPLY 1

‎07-28-2022 11:13 AM

HP Recommended

Hello @Vamsi54 

 

Sorry to hear that you are having problems ... and I would like to help you.

 

(1) Update BIOS

HP Firmware Pack (Intel Processors)

F.30 Rev.A9.4 MBMar 22, 2022Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

 An available BIOS update resolves a specific issue or improves computer performance.

  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"

 

(2) Reboot

(3) Install/Update

Intel Chipset Installation Utility and Driver

10.1.18793.8276 Rev.D0.5 MBMar 22, 2022Download

Intel Dynamic Tuning Driver

8.7.10700.22502 Rev.D7.5 MBMar 25, 2022Download

Intel Management Engine Interface (MEI) Driver

2108.100.0.1053 Rev.C17.3 MBAug 27, 2021Download

Intel Serial IO Driver

30.100.2104.1 Rev.C0.8 MBAug 27, 2021Download

 

(4) Reboot

(5) Install/Update Intel wireless driver 

https://www.intel.com/content/www/us/en/download/19351/windows-10-and-windows-11-wi-fi-drivers-for-i...

ub6424_0-1659028308242.png

 

(6) Reboot and test again ... 

(7) Please report your results

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