intemittent wifi issue

[marj0528]

need help my notebook laptop wifi has intermittent issues

[Max3Aj]

@marj0528, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 Intermittent Wi-Fi issues can be frustrating, but I’ll guide you through a few steps to help resolve the problem on your HP Notebook.

Update Wireless Drivers

Outdated or corrupted drivers are a common cause of Wi-Fi instability.

• Go to HP Support Assistant: HP Support Assistant | HP® Support
• Run the tool and check for updates under the “Updates” tab.
• Alternatively, manually download the latest Wi-Fi driver from: Official HP® Support

Power Cycle Your Network

Sometimes, the issue lies with the router.

• Turn off your notebook.
• Unplug your router/modem for 30 seconds, then plug it back in.
• Once the network is stable, turn your notebook back on and reconnect.

Disable Power Saving for Wi-Fi Adapter

Windows may turn off the adapter to save power.

• Press Windows + X → Device Manager
• Expand Network Adapters → Right-click your Wi-Fi adapter → Properties
• Go to the Power Management tab → Uncheck “Allow the computer to turn off this device to save power”

Reset Network Settings

This will clear any misconfigurations.

• Go to Settings → Network & Internet → Status
• Scroll down and click Network Reset
• Restart your notebook after the reset.

Assign a Static IP (Optional)

If your notebook frequently disconnects, assigning a static IP can help.

• Go to Control Panel → Network and Sharing Center → Change adapter settings
• Right-click your Wi-Fi connection → Properties
• Select Internet Protocol Version 4 (TCP/IPv4) → Click Properties
• Choose Use the following IP address and enter:
  • IP address: 192.168.1.xxx (choose a number not used by other devices)
  • Subnet mask: 255.255.255.0
  • Default gateway: 192.168.1.1
  • Preferred DNS: 8.8.8.8
  • Alternate DNS: 8.8.4.4

Run HP Network Check

HP provides a built-in tool to diagnose network issues.

• Open HP Support Assistant
• Go to Troubleshooting and Fixes → Internet and Security → HP Network Check

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support