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‎02-17-2024 12:55 PM

HP Recommended
Product: HP Pavilion x360 Laptop - 14t-dh200 CTO
Operating System: Microsoft Windows 11

I have intermittent sound when connecting my galaxy buds2 pro by bluetooth to my pavilion running windows 11. I have tried updating bluetooth and headset drivers with no success. The buds work fine on a Lenova PC running Windows 11 and they work fine on my Samsung phone. I believe it is a driver issue. I only have 2 approved drivers to choose from and neither will work.  This is very frustrating as I just got the earbuds.

2 REPLIES 2

‎02-23-2024 02:43 PM

HP Recommended

I had the same issue and downloaded Galaxy Buds app in the Microsoft Store. Resolved the issue for me. 

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‎02-27-2024 03:25 PM

HP Recommended

Thanks for the suggestion. That worked for my son on his Lenova laptop. It did not work for me on my HP laptop. Very frustrating as I can't use the buds with my computer. Are there any other suggestions?

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