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krishnabohar03
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Message 1 of 4
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Solved!

issue of not working bluetooth

HP Recommended
G8D84PA#ACJ
Microsoft Windows 8.1 (64-bit)

i am unable to pair any on the bluetooth device my speaker,my mobile, my airpod,etc and same with my mobile it is unable to find my device.

 

 

my hardware id :   USB\VID_0CF3&PID_3121&REV_0001

my device version:  8.0.1.350

my pc model:  HP 15 NOTEBOOK PC

SR NO. : [edited]

 

PLEASE HELP ME!!!!!!!!!

 

3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
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Message 2 of 4
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HP Recommended

Hi:

 

You need this bluetooth driver for that device...

 

This package contains the driver installation package for the Qualcomm Atheros bluetooth in the supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65049.exe

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krishnabohar03
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Message 3 of 4
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HP Recommended

thanks,

it really helped me allot .....

and it was so easy to install ..

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Paul_Tikkanen
Level 21
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129,368 119,545 19,526 29,855
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HP Recommended

You're very welcome.

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