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HP Recommended
HP 15-g020dx Notebook PC
Microsoft Windows 8.1 (64-bit)

The problem I am having is no matter what I do my speed connected wired is always under 50mb. wireless I average 50-100.

Now my dell hits at 189.34 wired and 120 wireless. 

I also just upgraded to 400Mbps internet where before I only had 100 and the laptop had no problem hitting close to 100 almost every time.

I tried different cord.

unistalled driver, let windows reinstall.

then went to realtek site and grabbed the newest driver and still no go.

I also did a fresh install of windows to try and fix this problem. so only thing on this computer is antivirus thats it.

Any suggestions would be greatly appreciated. Thank you in adavance.

 

modem and router are both provided by spectrum and are 3.1 dosis 

ps4- great speed test.

dell xps great

iphone 6 great

andoid phone great

only problem is with this HP

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@TTVparasite 

 

Your machine only has 10/100BASE-T Ethernet LAN (RJ-45 connector). Its specs

 

   https://support.hp.com/au-en/document/c04493615

 

You need  10/100/1000 Ethernet to get better speed. I'm using the following adapter

 

   https://www.anker.com/products/A7514041

 

And I have two more USN 3.0 ports. There are few different brands around.

 

Regrds.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@TTVparasite 

 

Your machine only has 10/100BASE-T Ethernet LAN (RJ-45 connector). Its specs

 

   https://support.hp.com/au-en/document/c04493615

 

You need  10/100/1000 Ethernet to get better speed. I'm using the following adapter

 

   https://www.anker.com/products/A7514041

 

And I have two more USN 3.0 ports. There are few different brands around.

 

Regrds.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

TY I will give this a try. I will report back with my findings.

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