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HP Recommended

My laptop has started capping my internet speed at around 350MBps, I used to get over 1000MBps on it.  I reinstalled the windows 11 repair version 24H (repair version) and the speeds return,  If i restart the speed stays, but if i shut down the computer and later boot it back up the speeds are capped again until i reinstall the Windows 11 repair version again then the speeds return.  Any ideas for what is going on?

3 REPLIES 3
HP Recommended

Hi @vaughnburkett 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

Thanks for explaining the issue in detail — I understand how frustrating it must be to lose your full internet speed after every shutdown. Since you're getting full speeds after reinstalling the Windows 11 24H2 repair version, but only until the next full boot, this clearly points to a persistent driver, network stack, or power configuration issue that only gets temporarily corrected during repair/recovery operations.

 

Let’s walk through possible causes and how to resolve this permanently.

Steps to Fix the Speed Capping Issue

 

Step 1: Fully Reinstall the Network Adapter Driver

Press Windows + X > Device Manager

Expand Network Adapters

Right-click your Wi-Fi or Ethernet adapter, choose Uninstall device

Check “Delete the driver software for this device” if available

Restart your PC (Windows will reinstall the default driver)

Now go to the HP Drivers Page

Enter your laptop model and install the latest network driver provided by HP

Avoid Windows Update drivers — use HP’s own version.

 

Step 2: Disable Fast Startup

Press Windows + R, type powercfg.cpl, press Enter

Click “Choose what the power buttons do”

Click “Change settings that are currently unavailable”

Uncheck: “Turn on fast startup (recommended)

Click Save changes, restart your PC, then shut down fully and start it again

Check if speeds stay above 1000 Mbps after boot.

 

Step 3: Force Correct Link Speed

Go to Device Manager > Network Adapters

Right-click your adapter > Properties > Advanced tab

Find setting called "Speed & Duplex" or "Link Speed"

Change it from Auto Negotiation to:

1.0 Gbps Full Duplex or 2.5 Gbps Full Duplex (depending on your network hardware)

Click OK and restart

 

Step 4: Run Network Reset (Optional but Safe)

Go to Settings > Network & Internet > Advanced network settings

Scroll down and click Network Reset

Restart your PC

This will remove and reinstall all network components.

 

If Issue Persists After All Steps:

Please let me know:

Whether you use Wi-Fi or Ethernet

The exact model number of your HP laptop

Your network adapter model (from Device Manager)

Any third-party antivirus, VPNs, or firewall software installed

With those details, I can provide more tailored steps or the correct driver links.

 

Let’s get this resolved permanently for you.

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

I am an HP Employee.
HP Recommended

thank you, but my network driver is not the one installed on the computer, that is disabled because i am using a usb driver--Archer_TBE401UH , and i have reinstalled it.  Not sure if HP will have that network driver on their website.  I will try some of the other steps, but have done most of them.

HP Recommended

Thanks for the clarification — that helps narrow it down.

 

Since you're using a USB Wi-Fi adapter (Archer TBE401UH) and not the built-in HP network hardware, HP's website won’t have the driver or tools you need for that adapter — that's entirely handled by TP-Link (or whichever brand makes the Archer adapter).

Here's What You Should Try Next:

1. Check for Latest USB Adapter Driver (from TP-Link or Realtek)

2. Disable USB Power Saving Features

Sometimes USB Wi-Fi adapters get throttled by Windows' power management.

Open Device Manager → Expand Network adapters → Right-click the USB Wi-Fi adapter → Properties.

Go to the Power Management tab.

Uncheck: "Allow the computer to turn off this device to save power."

Then go to Control Panel > Power OptionsChange plan settingsChange advanced power settings → USB settings → Disable USB selective suspend.

3. Check USB Port Speed

Make sure your Archer adapter is plugged into a USB 3.0 port (typically blue inside). Slower ports = slower speeds.

4. Try Another Machine

If possible, test the adapter on another Windows 11 machine. If the same capping occurs, it could be firmware, driver, or hardware-related to the USB adapter itself.

 

HP drivers won’t help here, but TP-Link/Realtek drivers and Windows power/network settings will.

 

If reinstalling Windows always fixes it temporarily, it’s likely an issue with driver initialization, registry corruption, or network stack misconfig—not hardware.

 

If you're stuck in a loop of reinstalling every time, we can explore capturing a working driver config and restoring it when issues arise.

 

Keep me posted if you need further assistance.

 

Thanks,

Hawks_Eye

I am an HP Employee.
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