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‎09-20-2019 08:13 AM

HP Recommended
Product: Example: Pavilion 23
Operating System: Microsoft Windows 10 (32-bit)

all of a sudden my wifi stopped working 

no symbol to connect 

no wifi adapters showing

airplane mode greyed out in bottom r h corner of screen before log in

tried downloading adapters, resets, cleaned comp, restored to earlier times etc

nothing seems to work 

3 REPLIES 3

‎09-22-2019 09:56 AM

HP Recommended

@Derek1967, Welcome to HP Support Community!

 

This looks like a hardware issue.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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‎09-22-2019 02:30 PM

HP Recommended

It is not a printer

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‎09-22-2019 02:47 PM

HP Recommended

@Derek1967

 

Sorry about the inconvenience.

 

I did read your issue with the PC wireless issues, it is a hardware issue.

 

Please reach the support team for further assistance.

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
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