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Derek1967 Honor Student
Honor Student
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Message 1 of 4
121
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lost wifi

Example: Pavilion 23
Microsoft Windows 10 (32-bit)

all of a sudden my wifi stopped working 

no symbol to connect 

no wifi adapters showing

airplane mode greyed out in bottom r h corner of screen before log in

tried downloading adapters, resets, cleaned comp, restored to earlier times etc

nothing seems to work 

3 REPLIES 3
HP Support Agent
HP Support Agent
3,860 3,699 296 294
Message 2 of 4
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lost wifi

@Derek1967, Welcome to HP Support Community!

 

This looks like a hardware issue.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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Derek1967 Honor Student
Honor Student
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Message 3 of 4
67
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lost wifi

It is not a printer

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HP Support Agent
HP Support Agent
3,860 3,699 296 294
Message 4 of 4
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lost wifi

@Derek1967

 

Sorry about the inconvenience.

 

I did read your issue with the PC wireless issues, it is a hardware issue.

 

Please reach the support team for further assistance.

TEJ1602
I am an HP Employee

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation