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HP Recommended
HP Pavilion Laptop PC 15-eg1000 (43F53AV)

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1 REPLY 1
HP Recommended

Hi @asraful69,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

  • Troubleshoot a slow or unresponsive internet connection
  • Use the following steps to resolve the most common problems that cause the computer to stop responding or cause internet browsing to slow down.
  • Remove spyware, adware, and viruses
  • Block browser pop-ups
  • A pop-up is a small web browser window that is displayed on top of the website that you are viewing
  • Clear browser history, remove temporary internet files, and reset browser settings
  • Certain items in the history or settings of a browser can make your connection to the Internet slow. Clear your browsing history, remove temporary files that might be causing problems, and reset your internet settings.
  • Update network drivers
  • Some lockup issues have been identified and resolved through network driver updates. Updating your network driver might increase internet speed.
  • Disable software that opens with Windows
  • For troubleshooting purposes, reduce the amount of software that opens with Windows to try to determine whether a software conflict is occurring and slowing your internet connection.
  • Contact your Internet Service Provider
  • Call your local Internet Service Provider (ISP) or visit their website to see if your provider is currently experiencing technical difficulties.

 

Please find the detailed troubleshooting in this link: https://support.hp.com/gb-en/document/ish_7668453-7668523-16

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

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Sneha_01- HP support
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.