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AMAN100
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Message 1 of 2
100
Flag Post

my bluetooth is not searching any devices.I tried everything but its not working

‎01-12-2020 05:50 AM

HP Recommended
Product: pavilion g4
Operating System: Microsoft Windows 8.1 (64-bit)

my bluetooth is not working its not searching any devices

1 REPLY 1
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praveen196
HP Support Agent
HP Support Agent
10,488 10,490 453 716
Message 2 of 2
Flag Post

‎01-14-2020 02:16 PM

HP Recommended

@AMAN100 Welcome to HP Community!

 

I understand that Bluetooth is not working.

 

Please perform the below steps and check.

 

Hard Reset:

This method works for a variety of connection and ‘stuck’ program issues.

  • Disconnect all external devices first.
  • Remove AC power and the battery
  • Press and hold power button for at least 30 seconds
  • Reinstall only AC power for first startup ** See Note
  • Power on - Log in
  • Next time you shut down the system, reinstall the battery.

** Note:  If time is short, reinstall the battery the first time and be done with it.

 

Reference:

Hard Reset to Resolve Hardware and Software Issues

 

 

Here is the "How to" document on Bluetooth Issues - and there are so many things that go wrong.

Notebooks - Fixing Bluetooth Problems

 

Look in Category "Driver" for the Bluetooth drivers.

 

https://support.hp.com/us-en/drivers

 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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