my device is not getting connected to wifi

[Divesh-2]

My laptop is not able to connect to wifi

[Raj_05]

Hi @Divesh-2,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Notebook - 15 is not connecting to Wi-Fi, there are several troubleshooting steps you can try.

Basic Checks:

• Ensure Wi-Fi is enabled on the laptop. Check for a Wi-Fi switch or key combination (like Fn + F12).
• Restart both the laptop and the Wi-Fi router.
• Make sure you are within range of your Wi-Fi network.

Check Network Settings:

• Click on the Wi-Fi icon in the taskbar and ensure that Wi-Fi is turned on.
• Select your Wi-Fi network and make sure you enter the correct password.

Run the Windows Network Troubleshooter:

• Right-click the Wi-Fi icon in the taskbar.
• Select Troubleshoot problems and follow the on-screen instructions.

Reset TCP/IP Stack:

1. Open Command Prompt as an administrator (search for "cmd", right-click, and choose "Run as administrator").
2. Type the following commands one by one and press Enter after each:

netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
 

1. Restart your laptop.

[Raj_05]

Check Network Adapter:

• Press Windows + X and choose Device Manager.
• Expand Network Adapters and find your Wi-Fi adapter.
• Right-click and select Update driver.
• If that doesn’t work, try selecting Uninstall device, restart your computer, and let Windows reinstall the drivers.

Reboot Router and Laptop:

• Unplug the router for 30 seconds and plug it back in.
• Restart your laptop and try reconnecting.

Reset Network Settings:

• Go to Settings > Network & Internet > Status.
• Scroll down and click Network reset, then follow the prompts to reset your network settings.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support