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HP Recommended
HP Notebook - 15-bs662tu
Microsoft Windows 10 (64-bit)

My laptop is not able to connect to wifi

2 REPLIES 2
HP Recommended

Hi @Divesh-2,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP Notebook - 15 is not connecting to Wi-Fi, there are several troubleshooting steps you can try.

 

Basic Checks:

  • Ensure Wi-Fi is enabled on the laptop. Check for a Wi-Fi switch or key combination (like Fn + F12).
  • Restart both the laptop and the Wi-Fi router.
  • Make sure you are within range of your Wi-Fi network.

Check Network Settings:

  • Click on the Wi-Fi icon in the taskbar and ensure that Wi-Fi is turned on.
  • Select your Wi-Fi network and make sure you enter the correct password.

Run the Windows Network Troubleshooter:

  • Right-click the Wi-Fi icon in the taskbar.
  • Select Troubleshoot problems and follow the on-screen instructions.

Reset TCP/IP Stack:

  1. Open Command Prompt as an administrator (search for "cmd", right-click, and choose "Run as administrator").
  2. Type the following commands one by one and press Enter after each:

netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
 

  1. Restart your laptop.
Raj_05
HP Support Community Moderator
HP Recommended

Check Network Adapter:

  • Press Windows + X and choose Device Manager.
  • Expand Network Adapters and find your Wi-Fi adapter.
  • Right-click and select Update driver.
  • If that doesn’t work, try selecting Uninstall device, restart your computer, and let Windows reinstall the drivers.

Reboot Router and Laptop:

  • Unplug the router for 30 seconds and plug it back in.
  • Restart your laptop and try reconnecting.

Reset Network Settings:

  • Go to Settings > Network & Internet > Status.
  • Scroll down and click Network reset, then follow the prompts to reset your network settings.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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