my home network connects but others do not

[Gibsterny]

My laptop connects to my home network but not to others

[Garp_senchau]

@Gibsterny, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If your HP Spectre x360 (14-ea0023dx) connects to your home network but not to other Wi-Fi networks, the issue could be related to Wi-Fi configuration, network compatibility, or even security/authentication settings on those networks.

Confirm the Basics

Is the other Wi-Fi network functional? Test it with another device (phone or another laptop).

Are you entering the correct password?

Is the Wi-Fi network open or secured (WPA2/WPA3)? Some older networks or enterprise networks may cause issues.

Restart Devices

Restart your HP Spectre x360.

Restart the Wi-Fi router of the network you're trying to connect to (if possible).

Try again.

Forget & Reconnect to Network

Go to Settings > Network & Internet > Wi-Fi > Manage Known Networks.

Click the network that’s causing issues and select “Forget”.

Try reconnecting by selecting it again from the Wi-Fi list and re-entering the password.

Update Network Drivers

Right-click Start > Device Manager.

Expand Network Adapters.

Right-click your Wi-Fi adapter (likely "Intel Wireless" or similar) > Update driver.

Choose Search automatically for drivers.

Alternatively, visit the HP Drivers Website and search for your model (14-ea0023dx) to manually download the latest network drivers.

Reset Network Settings

Go to Settings > Network & Internet > Advanced Network Settings > Network Reset.

Click “Reset now”.

Your PC will restart. Reconnect to the Wi-Fi network after reboot.

Disable MAC Address Randomization

Some networks block randomized MAC addresses.

Go to Settings > Network & Internet > Wi-Fi > Manage Known Networks.

Select the network.

Toggle “Use random hardware addresses” to Off.

Use Network Troubleshooter

Go to Settings > System > Troubleshoot > Other troubleshooters.

Run the Internet Connections troubleshooter.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,