my hp laptop does not show wifi option anywhere and the wifi drivers also seems to be missing

[bobclay7]

 jn

[zoey7886 · Accepted solution]

@bobclay7, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding WiFi issues on HP Notebook - 14s-dk0093au! 

We're thrilled to have the opportunity to assist you and provide a solution.  

To resolve WiFi issues on your HP Notebook - 14s-dk0093au, you can try the following steps:

1. Verify WiFi Settings:

• Ensure WiFi is enabled in Windows.
• Go to the Network settings and verify if the WiFi toggle is turned on.

2. Check WiFi Drivers:

• Go to Device Manager.
• Expand the "Network adapters" section and see if the WiFi adapter is listed.
• If the WiFi adapter is not listed or shows a yellow exclamation mark, you may need to reinstall the WiFi drivers.

3. Reinstall WiFi Drivers:

• Visit the HP software and drivers page and enter your laptop model "HP Notebook - 14s-dk0093au".
• Download the latest WiFi drivers applicable for your model.
• Install the downloaded drivers and restart your laptop.

4. Use HP Support Assistant:

• HP Support Assistant comes preinstalled on HP devices. It can help you keep your PC up to date with drivers and other software.
• If it’s not installed, you can download it from HP Support Assistant.
• Use HP Support Assistant to check for and install any necessary updates or missing drivers for your WiFi adapter.

5. Check Hardware:

• Make sure the WiFi hardware switch, if any, is enabled.
• If your laptop has a physical switch, turn it on.

6. Enable WiFi in BIOS:

• Restart your laptop and enter BIOS settings.
• Ensure the WiFi device is enabled in BIOS. 

Hope this helps! 

Take care, and have an amazing day!  

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Regards,