-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- my issue is that my Wi-Fi download speed is in Kbps and uplo...

Create an account on the HP Community to personalize your profile and ask a question
12-12-2018 06:07 AM - edited 12-12-2018 06:11 AM
Hi, I am using the HP EliteBook X360 1030 G2 notebook and with inbuilt WiFi adopter Intel Dual Band Wireless AC 8265 and my issue is that my Wi-Fi download speed is in Kbps and upload speed is 80 Mbps due to this Skype is not logging in and website is opening very slow outlook mails are stuck in outbox and we have already replaced the main board and WiFi adopter with HP as Notebook is under warranty and we are using windows 10 1803 version
Solved! Go to Solution.
Accepted Solutions
12-17-2018 02:56 AM
Hi,
I have installed Windows 10 1607 version now everything is working fine and i found that there is a compatibility issue with HP Elitebook 1030 G2 X360 notebook model with Windows 10 1803 and 1809 version and Intel Dual Bank Wi-Fi AC 8265 adopter
Now issue has been solved
12-12-2018 07:55 AM
Your download and upload speeds are determinant on a few things.
1) The bandwidth that you purchase from your ISP.
2) The capabilities of the wireless router either you use or that your ISP provides.
3) the band of wifi connection you are connected to a 2.4 or 5 Ghz SSID connection? Have you set it up as 802.11 a,b,g,n or ac?
You have not provided enough specific information in terms of how you have configured your notebook's wifi connection or that of your router. Providing specific information is a good thing.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
12-12-2018 10:38 AM
Unfortunately, you have not identified your router with a brand and model.
"Unifi Router High quality " What does that mean?
How have you connected it to your ISP router?
What other users? That is a new factor you did mention before.
"Others users are working fine with the same wifi conneciton "
Be more specific than a general statement. What is fine for one user is terrible for another. It is a relative thing.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
12-17-2018 02:56 AM
Hi,
I have installed Windows 10 1607 version now everything is working fine and i found that there is a compatibility issue with HP Elitebook 1030 G2 X360 notebook model with Windows 10 1803 and 1809 version and Intel Dual Bank Wi-Fi AC 8265 adopter
Now issue has been solved
02-01-2019 12:00 AM
Windows downgrade is not the solution becase we are also buying so many notebook again HP Elitebook 1030 G2 X360 notebook model with Windows 10 1803 they all are having the same Wi-Fi download speed is in KBPS impossible to work we have tested notebook to connect on different Wi-Fi connections but all notebook are having the same issue please find below details for the issue
Hi, I am using the HP EliteBook X360 1030 G2 notebook and with inbuilt WiFi adopter Intel Dual Band Wireless AC 8265 and my issue is that my Wi-Fi download speed is in Kbps and upload speed is 80 Mbps due to this Skype is not logging in and website is opening very slow outlook mails are stuck in outbox and we have already replaced the main board and WiFi adopter with HP as Notebook is under warranty and we are using windows 10 1803 version
Is there any way to contact to HP Specialist otherwise we have to stop to buy the HP Notebooks