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‎02-19-2024 10:59 PM

HP Recommended
Product: HP ProBook 4520s Notebook PC (ENERGY STAR)

I have a hp laptop at first  the os is windows 7 64bit now i upgrade to windows 10 64bit. now the problem is my wireless software is not working    so i want to download driver from hp website but the problem is it does not listing my os. whatever i submit previos windows and download a driver but it shows a error i am giving the screenshot. i dont know what to do please help .errorerror 

Category:
1 REPLY 1

‎02-20-2024 06:58 AM

HP Recommended

Your notebook and the HP wireless assistant software is not supported by HP for W10.

 

You can turn the Wi-Fi on or off using the Windows software (airplane mode).

 

Is the wireless network adapter showing up in the device manager, or is there a device listed in the device manager labeled as a Network Controller?

 

The Network controller device means the Wi-Fi adapter needs a driver.

 

Post a screenshot of your notebook's device manager so I can have a look at what's going on.

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